Terms & Conditions

By booking a service with us, you agree to the Terms and Conditions listed below

  1. We reserve the right to change either the product and/or manufacturer at any time without notice.
  2. If you (the customer) decide to cancel your order we require a minimum of 48 hours notice otherwise a cancellation fee will apply.
  3.  If you (the customer) decide to cancel your order and an installer is in attendance, there will be a minimum callout fee of £40.
  4.  If a warranty is provided by us, it is simply a gesture of goodwill and to ensure good customer service. We reserve the right to void any warranty without prejudice if interference with the product other than by a technician is suspected.
  5. Dashcams supplied by us are covered for a year under manufacturer’s warranty for failure or damage not caused by the customer or any third party. Repairs and replacements are possible after the warranty expiration date at cost to the customer. Warranties will not apply to products installed that have been supplied by the customer.
  6. We reserve the right to reschedule any installation due to poor weather conditions on the grounds of Health & Safety. The customer will be notified beforehand and will always be contacted as soon as possible to agree another suitable date at the customer’s convenience. No refunds will be honoured in this case as extreme weather conditions are outwith our control.
  7. Prices are not subject to negotiation. They are quoted fairly depending on product required, vehicle type and location.
  8. All our installers are extremely careful during every installation and will report to the customer if anything is damaged during installation. It is therefore our strict policy that any damage to your vehicle or property that is suspected to have been caused by our technician must be reported in writing within 14 days after installation. We cannot be held responsible for damages after this period has lapsed.
  9. We reserve the right to use photographs of any vehicle that has been fitted by the company for the use of advertising purposes only. We will not display registration numbers, persons or anything that may infringe the security, safety of property or persons in these photographs.

Our terms and conditions are in line with consumer contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Office Of Fair Trading.

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